Saturday, November 1, 2014

To Say the VA is Slow is an Understatement (Life After The Army)

I noticed my last couple of deposits from the VA were a bit smaller. I wasn’t even sure where to start checking in order to find out why. I logged into the eBenefits site ( which is where I can see the deposits made, but that is about all it shows. I then happened across the claims portion of the website. It was there that I realized what the heck was going on. Back in July I received a letter from the VA stating the dates each of my kids turn 18 and the drop in my compensation each time one of my kids turn 18. The drop isn’t much (around $30), but it is noticeable. The letter also included forms that I could fill out if my kids will still be going to school after they are 18, which is the case of my oldest daughter. She turned 18 in September, but is still only a senior in high school. I filled out the forms and returned them with all the required information stating when and where my daughter will be attending high school. I wanted to make sure she was still covered under my insurance even though she was 18. I didn’t care too much about the drop in the monthly payment. Mind you that I filled out and returned these forms the moment I received them in July.

Now it’s November and I see in eBenefits that my claim is “under review” and the estimated claim completion date is 1/4/2015 to 5/25/2015! By the time they get the claim processed my daughter will have almost already graduated! To say I was shocked was a little bit of an understatement. I can’t believe a simple form like the one I sent in is going to take so freakin’ long to process. It should only take a matter of minutes, but this is the VA we’re talking about. I really hate dealing with any government office!

No comments:

Post a Comment